Frequently Asked Questions (FAQ)
What services do you offer?
We provide a wide range of services tailored to meet the diverse needs of our clients. Contact us for more detailed information.
How can I book a service?
Booking is simple and can be done through our website. Just go to the "Get A Quote" page, select your service, and follow the prompts to begin your reservation.
What is your cancellation policy?
We understand that plans can change and accept cancellations with no charge. We just ask that you give us a 24-hour notice out of respect for our staff.
Where can I find more information about your company?
More information about our company, our history, and our team can be found on the About Us page of our website.
How do I know if I have a plumbing emergency?
Plumbing emergencies include burst pipes, severe leaks, clogged toilets, or water backing up into your home. If water damage is imminent or you’re unable to control the situation, it’s best to call a professional immediately.
How can I prevent clogged drains?
To prevent clogs, avoid flushing non-biodegradable items, like wipes or paper towels, and dispose of grease or food scraps in the trash, not the drain. Regular drain cleaning can also help prevent build-up.
Why is my water pressure low?
Low water pressure could be caused by a variety of issues such as clogged pipes, a faulty pressure regulator, or a leak in your plumbing system. It’s best to have a plumber inspect your system to pinpoint the cause and provide a solution.
How often should I have my plumbing inspected?
It’s recommended to have your plumbing inspected once a year to catch potential issues early, such as leaks or pipe damage. Regular maintenance helps avoid costly repairs and ensures your system runs smoothly.
What should I do if I have a water leak?
If you discover a water leak, immediately turn off the water supply to prevent further damage. Then, contact a professional plumber to assess and repair the leak as soon as possible.
How can I prevent frozen pipes in the winter?
To prevent frozen pipes, insulate exposed pipes, especially in unheated areas like basements and attics. Keep your home warm and allow faucets to drip slightly during extremely cold weather.
How do I know if I need to replace my pipes?
If your pipes are older (more than 50 years) or show signs of corrosion, leaks, or frequent blockages, it might be time to replace them. A plumber can evaluate the condition of your pipes and advise you.
Why does my toilet keep running after flushing?
A running toilet is typically caused by a faulty flapper valve, a broken fill valve, or an issue with the float. These parts may need to be repaired or replaced to stop the continuous flow of water.
How do I stop a leaky faucet?
A leaky faucet is often caused by a worn-out washer, O-ring, or valve seat. To fix it, turn off the water supply, remove the handle, and inspect the parts. Replacing the damaged components should stop the leak. If the issue persists, a plumber can provide a more thorough inspection and repair.